Altair: Assignment 1
What services would be offered?
- Library as a learning facility
- Space for collaboration/independent study/meetings/etc. (flexible/adaptable)
- Classroom space, both interactive and lecture type, with cutting edge
technology
- Efficient basic services, for ex. reference, circ., reserve, ILL,
PCs, collections, etc.
- Knowledgeable staff who are visible, eager to help, and conveniently
located
- Better signage and navigation aids
- Comfortable and adequate numbers of user spaces
- Recreational reading, popular literature, current newspapers, movies,
audio books
- Ability to view/browse popular materials
- Amenities for users such as fax machines, media rooms, more food available
- Quiet areas separated from loud areas
- Electronic, print, and information in whatever format necessary for
users
- 24/5 availability of all important services
- Info services that are easy and self-service/when necessary staff
to help
- Info kiosk that is visible on first floor
- Workshops for faculty that enhance their teaching
- Access to resources outside of the library
What spaces would there be?
- Some are noted above
- Quiet spaces
- Group spaces
- Classroom spaces
- Ample PCs
- PC /Mac/multimedia lab spaces
- Recreational spaces
- Adequate space for staff
- Storage spaces
- Meeting spaces
- Well lit, environmentally comfortable, safe, and coordinated aesthetically
- Temperature and humidity controlled
- Monitored spaces for everyone’s safety
- Adaptable space suited for the 21st century, plenty of power, wireless,
connected
What expectations would students have?
- A student-focused library
- Ample PCs without waiting lines and without restrictions
- Help when they need it by capable staff
- Free printing/free copying
- One-stop shopping, including information searches
- Library-wide database of services, anticipated services, and resources
- High tech equipment everywhere and a staff able to help
- Machines and services that don’t malfunction or "go down"
- On-demand services as well as scheduled ones
- Online tutorials and users being able to communicate w/staff in real
time
- Bigger food court/open all night
- More book drop-offs around campus
- Info resources necessary to do assignments in either library or at
home
- Info center for UTA info
- Cool software, games, "infotainment" resources
- Able to satisfy personal curiosities
- Campus hub
What expectations would faculty have?
- Not just provide, but also preserve, access to information
- Outstanding info resources for teaching and research
- Information resources accessible anytime, anywhere
- Competent staff able to help students and faculty
- Single log-in/authentication university-wide
- Involved in collection development
- Efficient reserve, ILL, document delivery, etc., operations
- On-demand services
- Library as the center for copyright information on campus
- Library staff able to solve info problems and deal with info headaches
- Don’t want the runaround!
- Recruiting tool for the university
- Sufficient funding for all relevant, scholarly information in their
fields
- Research tools available at their desktops
What expectations would the local community
have?
- Most of the documents ignore or at least downplay the local community
- Easy and convenient parking
- Access to all info products
- Reference assistance and ready reference assistance
- Business information
- Law collection
- Government docs
- Local history information/special collections
- Public programming
- Preservation advice
- The library to market its services directly to them
- Equal services and access as university staff
Describe the staff
- Knowledgeable, approachable, creative and dedicated
- Diverse and reflecting the population as a whole
- Innovative, energetic, and adaptable
- Constantly being trained and upgrading/updating skills
- All staff having a view/knowledge of library operations beyond their
area
- Competent in the types of technology and software the library uses
- Possessing a customer service mentality
- Collegial and collaborative
- Self directed and highly motivated
- Well paid and happy in their positions
- A staff that sets the course of the library and is listened to
- Knows its limits and can refer users to other staff members
- Dispenses accurate and timely information
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