Capella: Assignment 1

What services would be offered?

• High quality services that are easy to find and use
• Unrestricted (free and equal) access to information, both within the physical and the virtual library
• Services available anytime, anywhere and Help available whenever needed
• Quality customer service
• Computers, laptops, wireless access (state of the art information technology environment)
• Organized access to information for use in learning and research
  

What spaces would there be?

• Pleasant, welcoming physical spaces that promote research, reflection, collaboration (quiet study areas, collaborative study areas, casual areas)
• Virtual space offers resources and services anywhere, anytime
• Learning centers within the library
  

What expectations would students have?

• That the library is a center of academic life
• That first and foremost the Libraries serve UTA students (a student centered community (That they "come first") and enables them to meet their goals, their information needs, and promote lifelong learning and academic success
• Knowledgeable staff, scholarly information, welcoming spaces, and leading-edge technology to promote their learning
  • Staff that is friendly, helpful, knowledgeable (Quality customer service)
  • Collection of resources befitting a premier research university
  • Materials and services they need will be available when they need them (anywhere, anytime) and are easy to find and use
  • Unrestricted (free and equal) access to information for their enrichment and enjoyment
  • Space (as above in Spaces)
  • Computers, laptops, wireless
• Respect for their rights and opinions

What expectations would faculty have?

• The library is a center of academic life
• First and foremost Libraries serve UTA faculty
• Libraries and its staff will support their efforts to help their students learn
• Knowledgeable staff, scholarly information, welcoming spaces, and leading-edge technology to enable them to meet their information needs for teaching and research
  • Staff that is friendly, helpful, knowledgeable (Quality customer service)
  • Collection of resources befitting a premier research university
  • Resources and services they need will be available to them (anywhere, anytime) whether they are in the library, at their office or any other location they are working from
  • Organized access to information for use in learning and research
  • Materials and services they need will be available when they need them and are easy to find and use
  • Unrestricted (free and equal) access to information for their enrichment and enjoyment
  • Space (as above in Spaces)
  • State of the art information technology environment and programs that assist them in instructional technology
• Respect for their rights and opinions
• Organized access to information for use in learning and research
• Collaboration between faculty and library to increase the integration of the library and information services into teaching, learning, research, creative activities and service

What expectations would the local community have?

• Knowledgeable staff, scholarly information, welcoming spaces, and leading-edge technology to enable them to meet their information needs
  • Staff that is friendly, helpful, knowledgeable (Quality customer service)
  • The library is a valuable resource for the community for information not available in their public library
  • Service that helps them meet their information needs
  • Collection of resources befitting a premier research university
  • Resources and services they need will be available to them (anywhere, anytime)
  • Organized access to information for use in learning and research
  • Materials and services they need will be available when they need them and are easy to find and use
  • Unrestricted (free and equal) access to information for their enrichment and enjoyment
  • Space (as above in Spaces)
  • State of the art information technology
• Respect for their rights and opinions
• Library staff who participate in civic affairs and other aspects of community life
• Library contributes to a dynamic and continuing social, cultural, and economic development of the community, by offering programs and opportunity for life-long learning
  

Describe the staff

• Knowledgeable staff who feel they are valued and have opportunities to be successful
• Continually look for ways to be effective and efficient to get materials and services to users as quickly as possible and to use university resources more effectively and efficiently
• Continually improve and expand their personal skill that contribute to their job success
• Provide have a quality customer service attitude
• Are eager to contribute and promote positive and constructive change, creative, willing to take risks, teamwork that builds on individual strengths and diversity
• Thrive in a culture of improvement through continual assessment
• Are aware of how the work they do on a day-to-day basis plays a vital role in the success of students, faculty, the Libraries, and the university
• Expect a salary structure that is comparative with peer institutions
• Respect for the rights and opinions of our users and of each other
• Able to identify and negotiate access to scholarly information
• Organize access to information for use in learning and research
• Encourage the success of information seekers by helping them meet their information needs and to become information literate
• Value both the pursuit and increase of knowledge and its transfer to a new community of learners
• Collaborate to increase the integration of the library and information services into teaching, learning, research, creative activities and service
• Are encouraged to participate in civic affairs and other aspects of community life