Libraries’ Strategic Plan
2000-2005
Strategy
Development
1. Build a collection of resources befitting a
premier research university.
Outcome:
Customers will be more satisfied with our ability to provide access to the
Information they need to be successful.
Strategies
developed from the retreat
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Strategies
developed after staff forum
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Develop and maintain a diverse offering of information
resources that are relevant to the University’s present and future research
and teaching needs through a program of continuous evaluation. Identify and develop new partnerships, consortia or
resource-sharing agreements that supplement the resources available to our
primary users and that maximize the information resources budget. Provide information delivery to a wider audience through
non-mediated, commercial and in-house services and explore new sources of
non-mediated, commercial document delivery. Identify and purchase digital archival products and
re-negotiate licenses for archival rights when possible. |
Expand and sustain a rich and diverse array of information resources that are relevant to the University’s present and future research and teaching needs. Identify and develop national and local partnerships, consortia or resource-sharing opportunities that augment the resources available to our primary users and further the University’s on-going commitment to a higher level of excellence. Provide information delivery to a wider audience through non-mediated, commercial and in-house services and explore new sources of non-mediated, commercial document delivery. Identify and purchase digital archival products and negotiate licenses for archival rights when possible. Position the Libraries as the knowledge management entity for the University community. |
2. Increase distributed access to information
resources and services.
Outcome: UTA students and faculty will have access
to more resources and services anytime, anywhere.
Strategies developed from the retreat |
Strategies
developed after staff forum
|
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Provide online access to unique UTA resources. Enhance ease of access to online resources. Improve library services by leveraging current
technologies to anticipate customer expectations. |
Increase the number of unique UTA resources available
online. Decrease the number of electronic resources available only
on library workstations. Enhance ease of access to online resources. “Ease of access” includes speed and
effectiveness as well as discoverability and usability. Increase remote access to non-digital services and
resources. Improve library services by leveraging appropriate
technologies to meet current customer expectations and to anticipate future
customer expectations. |
3. Make information services and resources easy
to find and easy to use.
Outcome: Customers are empowered by the Libraries'
organization of information, resources, and services
Strategies developed from the retreat |
Strategies
developed after staff forum
|
|
Enhance customer access to effectively organized information. Expand availability of assistance
to customers of library services and resources. Explore
innovative approaches to resource description. Foster customer success by
arranging information and services intuitively. |
Enhance customer access to effectively organized
information. Expand availability of assistance to customers of library
services and resources. Explore innovative approaches to resource description. Foster customer success by arranging information and
services intuitively. |
4. Give every university community member opportunities to become information literate.
Outcome: UTA students and faculty are increasingly
proficient in conducting information research in an increasing complex
environment.
Strategies developed from the retreat |
Strategies developed
after staff forum
|
|
Align library’s instructional objectives with the
university’s objectives. Educate users about the technologies in libraries that
contribute to teaching and learning. Address the learning needs of our diverse community. Employ effective technology in our instructional efforts. Provide instruction and information literacy support that
stretches across the curriculum. |
Align library’s
instructional objectives with the university’s objectives. Foster the use of technology and resources that contribute to teaching and learning. Address the learning needs of our diverse community. Employ effective technology in our instructional efforts. Provide a continuum of instruction and information
literacy support throughout the curriculum. |
5.
Integrate library services and resources into all aspects of campus life.
Outcome: UTA
community members increasingly recognize that the Libraries
have a
responsibility to help them carry out their role successfully.
Strategies developed from the retreat |
Strategies
developed after staff forum
|
|
Develop professional relationships with faculty and instructional staff to increase awareness of information resources and library services. Increase communications with the academic community to
identify information and service needs. Develop marketing strategies to promote our value to the
academic community. Increase the Libraries’ visibility in campus activities. Proactively take the Libraries’ resources and services to
the users. |
Increase awareness of information resources and library services to develop professional relationships with faculty and instructional staff. Identify information and service needs of the academic community. Develop marketing strategies to promote our value to the academic community. Increase the Libraries’ visibility to the UTA community. Take the Libraries’ resources and services to the users. |
6. Use emerging technologies to improve and expand the services we provide.
Outcome:
Customers will have reliable access to more and better services through the
latest technologies.
Strategies developed from the retreat |
Strategies
developed after staff forum
|
|
Expand physical access to the Libraries electronic resources to meet demonstrated needs of Libraries’ users Expand virtual access to the Libraries electronic
resources Investigate relevant applications of mobile computing
devices Provide faster and more trouble-free public access
printing Evaluate new technologies which may potentially expedite
workflow and the user experience, e.g. RFID |
Expand physical access to the Libraries resources to meet demonstrated needs of Libraries’ users, e.g. adequate numbers of PCs and printers; faster and trouble-free public printing; etc. Expand virtual access to the Libraries resources Examine and implement new technologies which may
potentially enhance the user experience and/or expedite staff workflow, e.g.
mobile computing; RFID; etc. |
Outcome: Library users and staff will be
increasingly pleased with library facilities.
Strategies developed from the retreat |
Strategies
developed after staff forum
|
|
Increase the convenience and accessibility of library services in learning communities wherever they are. Advance the development of library facilities into
integrated Information Commons. Increase the effectiveness and cost efficiency of the
space management for the physical collection. Improve the security, comfort and functionality of staff
and user workspaces. |
Increase the convenience and accessibility of library services for learning communities wherever they are. Advance the development of library facilities into an integrated information commons. Increase the effectiveness and cost efficiency of space management for the physical collection. Improve security, comfort and functionality for
staff and users. |
8. Give every library staff member opportunities to succeed in an increasingly complex workplace.
Outcome: Library
staff members feel they have opportunities to be successful.
Strategies developed from the retreat |
Strategies
developed after staff forum
|
|
Ensure that positions are increasingly meaningful and
challenging, contributing to the success of our customers. Ensure that staff can maintain and gain competency so that
they can contribute to the success of our customers. Encourage the recognition of staff members for their
efforts and accomplishments. |
Ensure that positions are increasingly meaningful and contribute to the success of our customers. Ensure that staff can maintain and gain competencies so that they can continue to contribute to the success of our customers Encourage both the formal and informal recognition of staff members for their efforts and accomplishments. |
Outcome: The Libraries will be able to anticipate
and incorporate change effectively.
Strategies developed from the retreat |
Strategies
developed after staff forum
|
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Enable and encourage staff to contribute their knowledge and expertise to planning and decision-making. Increase the information and training that staff receives
to make effective decisions. Improve the organization’s ability to gather and
assimilate information and to act entrepreneurially. Increase the organization’s ability to attract and retain
talented staff. |
Improve the Libraries’ ability to gather and to assimilate information and be proactive. Increase the information that
staff members have to make effective decisions. Encourage staff to contribute
their knowledge and expertise to planning and decision-making. Increase the Libraries’
effectiveness through on-going assessment and improvement programs. Increase the Libraries’ ability
to attract and retain talented staff. |